Our turnaround for custom projects is based on a number of factors - including multiple rounds of CAD revisions, complex custom pieces, and client stone approvals - but is typically 8-10 weeks from initial deposit payment.
We offer one complimentary round of revisions to CAD, and encourage you to sit with your design for at least 24 hours to think about any changes you’d like to make.
After that complimentary round of edits, all additional revisions will incur design fees that vary in cost based on scope of adjustments.
Generally, your custom piece will be in your hands 4-6 weeks after we've finalized your design.
However, because each project is different, the time it takes to complete your project may vary.
Here's a rough breakdown of how each part of our process takes:
1. Design: Creating your dream jewelry design
2. Production: Once you've approved a design, we'll manufacture your piece, finishing all the details by hand. When it's ready, we'll send you photographs of your finished piece so you can give us your seal of approval before we ship it to you.
3. Shipping: 1-5days (domestic), Approximately 1 - 2 week (international)
Please refer to shipping policy page for more details.